Return Policy
- Mandatory Unboxing Video: To initiate a return, you MUST submit a clear unboxing video to our customer care email. Return requests will be strictly denied without video proof showing the exact condition of the package and item(s) upon receipt.
- Return Window & Condition: Items can be returned within 15-30 days of the delivery date
- Returned items must be 100% brand new, unused, and have all original tamper-proof seals completely intact
- Final Sale: Clearance/sale items, promotional gifts, and gift cards are considered Final Sale and are not eligible for return or refund